PBCOM is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph. For inquiries and concerns, please call PBCOM Customer Care at Tel No. (02) 8777-2266 (Metro Manila) or 1-800-10-777-2266 (Domestic Toll-Free) or BSP Consumer Protection and Market Conduct Office at Tel. No. (02) 8708-7087.
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