Contact Information

Metro Manila:
(+632) 8777-2266
Domestic Toll-Free:
1-800-10-777-2266
Trunkline:
(+632) 8830-7000
Email:
customercare@pbcom.com.ph
SMS: 0919-161-0123
Facebook Messenger: PBCOM
Operating Hours
Customer Care Hotline:
Monday to Friday
8:00 AM - 4:00 PM

Other Customer Care Channels:
Available 24/7 to receive inquiries and requests. All concerns received after banking hours, during weekends, or holidays, will be attended to, the next banking day.

*Request for blocking of ATM Card is accommodated daily 24/7. Other ATM and product-related inquiries will be attended to during business hours.
Mailing Address:
PBCOM Tower, 6795 Ayala
Avenue corner V.A. Rufino St.
1226 Makati City, Philippines
P.O. Box 3281

In control

Click here for more information: PBCOM InControl: Card Blocking | PBCOM

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